Construction of Productivity Models - A Tool-Supported Approach in the Area of Facility Management

Authors

  • Jörg Becker European Research Center for Information Systems, University of Münster
  • Torben Bernhold Department of Facility Management Fachhochschule Münster
  • Daniel Beverungen European Research Center for Information Systems, University of Münster
  • Nina Kaling Department of Facility Management Fachhochschule Münster
  • Ralf Knackstedt Institute for Business Economics and Information Systems University of Hildesheim
  • Vanessa Lellek Department of Facility Management Fachhochschule Münster
  • Hans Peter Rauer European Research Center for Information Systems, University of Münster

DOI:

https://doi.org/10.18417/emisa.7.1.2

Abstract

Productivity models specify input and output factors to inform productivity analyses. Current research and business practice face the challenge of developing a wide range of different productivity models. These models were created simultaneously but isolated from each other. As a consequence thereof, several practices of productivity model construction have emerged. This paper presents a unifying modelling language that lists and interrelates the essential constructs, pertinent to productivity models. Ultimately it was transferred into practice by employing a software tool. The application was conducted in the area of facility management, supporting two different approaches of productivity benchmarking. Facility management features a huge diversity of offered services and bundles. Thus, facility managers cope with various definitions of productivity that are then modelled with our approach.

Downloads

Published

2015-12-07

Issue

Vol. 7 No. 1 (2012)

Section

Research Articles

License

Authors who publish with this journal agree to the following terms: Authors retain copyright and grant the journal 'Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling' and the Gesellschaft für Informatik e.V. (GI) the permission of first publication, and the non-exclusive, irrevocable and non-time limited publication permission for the submitted work including the permissions to store, copy, distribute and reproduce their work in printed and electronic form for the duration of the legal copyright. This includes the right of translation. Authors grant the journal 'Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling' and the Gesellschaft für Informatik e.V. (GI) the permission to license their work under a Creative Commons BY-SA 4.0 license that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) given an acknowledgement of its initial publication in this journal.

Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access). The submitting corresponding author on behalf of all co-authors asserts that she/he is entitled to the granting of the above mentioned permissions for the submitted work.