What do Business Process Modelling and Super Mario Bros. have in Common? A Games-perspective on Business Process Modelling
At first glance, it might not seem as if there was a tangible connection between playing a video game such as Super Mario World, and creating a business process model in a respective software. However, this paper argues that business process modelling itself can in fact be considered a game, and thus current issues of business process modeling such as insufficient model quality and unmotivated process modellers can be attributed to problems of the underlying “game design”. As a solution, the activity of building tools for business process modeling may also be addressed using game design techniques, thereby allowing the positive impacts and benefits of games on engagement, motivation, training, and performance to be carried over to this non-game context. Such a games-perspective on business process modelling has already been assumed by a small number of researchers, as will be shown through a discussion of related work. Lastly, this paper calls for additional research situated at the intersection between process modelling and games.
Copyright (c) 2018 Nicolas Pflanzl, Gottfried Vossen
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms: Authors retain copyright and grant the journal 'Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling' and the Gesellschaft für Informatik e.V. (GI) the permission of first publication, and the non-exclusive, irrevocable and non-time limited publication permission for the submitted work including the permissions to store, copy, distribute and reproduce their work in printed and electronic form for the duration of the legal copyright. This includes the right of translation. Authors grant the journal 'Enterprise Modelling and Information Systems Architectures - International Journal of Conceptual Modeling' and the Gesellschaft für Informatik e.V. (GI) the permission to license their work under a Creative Commons BY-SA 4.0 license that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book) given an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access). The submitting corresponding author on behalf of all co-authors asserts that she/he is entitled to the granting of the above mentioned permissions for the submitted work.