Linking Process Models and Service Configuration

Authors

  • Michael Becker University of Leipzig, Department of Business Information Systems
  • Stephan Klingner University of Leipzig, Department of Business Information Systems

DOI:

https://doi.org/10.18417/emisa.10.1.2

Abstract

This paper presents a holistic approach for modelling and configuring services by integrating the process model view. First, existing process models can be reused by transformation into service models. Second, customer-individual configurations of service models can be exported into according processes. This is beneficial because it allows for validation and performance evaluation of customer-individual configurations.

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Published

2015-12-07

Issue

Vol. 10 No. 1 (2015)

Section

Special Issue on Service Systems and Applications

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